How to issue a refund?

Posted on 2023-04-20 Updated on 2023-05-19

RapidCents provides you with the capability to issue refunds to your customers. Whether it's a full or partial refund, you can easily process it from your RapidCents Dashboard.


Login to your dashboard. Go to Virtual Terminal > Select the action > Refund. 


Once you select refund, fill all the customer information for who the refund is being issued and select "Make a Refund".


Get the answers to your questions about refund times, what to do if a refund is not received as expected, and more here.


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